Ultimate guitar pro cost for free#
Ultimate guitar pro cost trial#
Ultimate guitar pro cost free#

I checked my records and I see that I deleted the account the same day I

Please create a new Ultimate Gutiar account and I will transfer your subscription to the new account. So, according to our Terms of Service refund is not possible in your case. We don't have any refund requests from you within 14 days after the purchase. The deletion of the Ultimate Guitar account can't issue a refund for your purchase in any case. Don't you think when somebody cancels an account on the same day they signed up that they wouldn't be stupid enough to continue to pay for that site for a year what a bunch of scammers I'm trying to get it reversed by PayPal and I think they'll do it and these f****** will get a penny out of me below is some of the conversations back and forth kind of just to show this is valid.

Ultimate guitar pro cost trial#

Then I saw I had actually pushed some button that said I wanted to pay 70 bucks for years membership and I thought there was a trial period when I contacted them they said I didn't ask for a refund but they also said yes I had canceled the account. I went to this place looking for something didn't find what I wanted and so I called and canceled the same day I signed up.

Ultimate guitar pro cost free#

I now have to monitor my card to make sure they don't try to keep charging, and if they do, deal with more hassle and filing fraud reports.ĭo Not Use UG's Subscription, use anything else and better sites that are free like UG used to be. Mine was apparently through Google play to where I had to go to a specific Google play site to cancel, and I don't even know if its actually cancelled. It's extremely difficult to cancel your subscription, you have to remember the exact way you signed up to cancel. Ultimate Guitar tried charging my card 2 days before the end of the free trial, which was declined because I didn't have enough on the credit card used for it (a tactic I use for subscriptions). I made the mistake of signing up for a free trial to help with one song I was having trouble with (where I found out the 'pro' tabs for the song were just rhythm tabs anyway). This might not be useful to some people but it will sure help others to save their money.ĭo not try out Ultimate Guitars free trial or sign up for the subscription unless you plan to pay for it for a long time or are willing to go through a lot of hassle to cancel. Hire some decent programmers to rewrite your website and app. Ultimate Guitar owe an apology to the whole UG Community. I do not know much about the Phone App but I have heard and read many complaints.

If you decide to use Ultimate Guitar you will find a great selection of TABS but you will be faced with many bugs and major problems which have been ongoing for a long time.

Ultimate guitar pro cost for free#

It does not surprise me that people are having problems with being charged for free trials and receive no support with cancellations. I do not know about problems with cancelling subscriptions but my partners subscription was cancelled when I lost my credit card and received a new one. I am upset that I let my Pro User Account renew for another year. It is about time they accepted responsibility for their poor implementation of updates and new layout which gives the user a bad experience. And it just keeps getting worse!Įmails to the support team receive NO replies despite the claim that they will reply. Ultimate Guitar website has not worked very well since their major updates (Almost 1 year now). Make sure to cancel the auto renewal (if you can, some people have trouble with that too). Definitely avoid or be super careful with them. I assume they make a lot of easy money with this free trial shady tactic. They either do not reply, or reply in a condescending way repeating the same answers over and over. They only gave me a partial refund and charged me 25EUR for a monthly subscription which I did not even need. I immediately asked for a refund, without having used their digital content whatsoever, and they denied. There was no notification that a charge was imminent. The only mention of a charge was in a lengthy 'Terms and Conditions' file which I did not carefully read. They claim that I gave my consent but I did not. 7 days after they charged me 100EUR as an annual subscription fee. I signed up for a free trial period and was fool enough to give them my PayPal details.